FAQ

We offer free (yes free!) shipping worldwide. So no matter where you are on the planet, we’ll get a Hami to your door.

We offer door-to-door shipping for both international and local orders. No need to go to the post office! 

For local shipping, anything between 1 - 3 business days. For international orders, it can take up to 7 business days, depending on where you are.

Yes, absolutely, we’ll inform you of your tracking number and any shipping updates. We’ll send this information to you via text and / or email.

Sure, if your Hami hasn’t left the building yet, you’re welcome to get in touch and change your delivery address.

Nope, we’re absorbing those costs so you can enjoy your Hami the moment it arrives, no sneaky costs here!

We take credit cards, EFTs, PayPal, SnapScan, Mobi Cred, Zappa and Payflex.

Once your unused returned product has arrived, your payment will be reversed and will be back in your bank account within 7 days.

Your payment details are 100% secure. We use encrypted safety systems through Shopify (?) to ensure your details remain yours.

Yep, we do! If you’d like to swap out your Hami for a different colour, you’re welcome to exchange it. And if you’d like to return it, you’re welcome to ship it back to us unused. We’ll then reverse the payment back to your account.

Yes, we’d love to see every human on this planet chilling out in their Hami. The more, the merrier! Get in touch for bulk orders.

Yes, that’s an awesome idea! Simply include your friend’s shipping details and we’ll throw in a note to say it’s for a special occasion. Our treat.

For specific requests like these, get in touch via our contact page. We’re always available for requests and queries.

Yes, we have a lifetime warranty. Our Hami’s are made of the strongest materials, using double stitching for extra strength. We’re confident nothing will tear or break, and if it does, we’ll replace it.

Just trees and yourself. Each Hami hammock comes standard with no-knot straps and carabiners for an easy, no fuss set up.

Hami’s can take up to 225kg’s. Our hammocks are designed to easily hold two people, but we’ve tested it with 2 adults, 3 kids and a four legged friend all together, and it worked! It is that kind of party!

Our hammocks are very easy and simple to set up. With our no-knot, no fuss straps and carabiners, you won’t need to tie a single knot, and your Hami will be up in a minute. It’s also super simple to take down.

For sure! And if you do, please let us know how you slept? Research suggests that sleeping outdoors has many health benefits, including a deeper, more restful sleep. With our comfy, breathable materials, we’re sure it’ll be an excellent night!

It’s best to hand wash your Hami in cold water with a non bleaching detergent. Once washed, hang it out to dry in the shade. Do not soak your hammock, and never put it in a tumble dryer.

A nice distance is 2,5 metres, but you can be up to 4,5 metres wide. It just depends how deep you want your ‘U’ to be. Once you’ve got your Hami, you’ll work out what works best for you.

Our Story

the hami family

At HAMI, we’re a team of passionate outdoor enthusiasts with a shared vision: to create premium, eco-friendly outdoor gear that makes exploring nature easier and more enjoyable. Our mission is simple—to make outdoor adventures more accessible while respecting our planet. We believe in high-quality gear that’s ultralight, compact, and built to last. 

Every product we create is thoughtfully designed with sustainability in mind, making your adventures lighter on you—and on the environment. We want to inspire families and adventurers to reconnect with nature, leaving behind digital distractions and embracing the freedom of the outdoors. 

Join us in exploring the world, preserving nature, and creating lasting memories—one eco-friendly adventure at a time. 


What is a HAMI?

HAMI started with a simple idea: to create compact, ultra-light, and durable outdoor gear made from 100% recycled materials. It all began with our eco-friendly hammocks, which opened the door to a lifestyle of outdoor freedom and adventure.

But HAMI is more than just gear—it’s about choosing adventure, sustainability, and a deeper connection with nature. From the success of our hammocks, we've expanded into a full range of eco-friendly, durable products that make exploring the outdoors easier.Our mission is to inspire you to get outside and make sustainable choices without compromising on quality or convenience.

Our Values

  • Eco-Consciousness

    Our HAMI products are made from 100% recycled materials. And once you’re done with them, you can recycle them again.

  • Bringing People Together

    Our vision is to bring people together by igniting their passion for outdoor sports, outdoor living and outdoor chilling.

  • Time out with nature

    Spending time outdoors is easy in South Africa, but it’s just as easy to spend the day watching TV. We encourage the former!

  • Investing in your lifestyle

    We believe in investing into your outdoor lifestyle by making decisions that support your goal to get out there, more.

  • High Quality

    Our products are crafted with the highest quality, lightweight, ultra-soft, and built to resist tears.

  • Customer Service

    As a family business, we’re more than just an online store. We’re a family and available to you to answer any questions you might have.